WHOLESALE TERMS & CONDITIONS

These terms and conditions apply to all wholesale orders.

Minimum Order Quantity 

AT TLBB we want to encourage you to stock our full range, however we understand you'll want to check the quality of our dresses before committing to placing larger orders. We are happy to provide a small quantity of just 3 pieces to sample the craftmanship and quality of our dresses.

Once you are satisfied with the quality the minimum order of quantity will increase to 12 pieces. This can be a mix of designs and sizes.

How To Place An Order

Login to your wholesale account here

Once you have logged in, all products will display wholesale pricing. Select the styles and sizes that you need, add to cart and complete the checkout process. Once you pay the deposit we will arrange production. We will notify you once your order is ready to ship so you can pay any monies still owing.

If you are having any problems, please email us at wholesale@tlbbride.com for assistance.

Wholesale Pricing 

All prices are listed in AUD dollars. All authorised retailers will receive 50% off the RRP. Further discounts are applied when you order 5 or 10 pieces at a time.

Wholesale pricing displayed excludes GST.

Prices are subject to change, retailers will be given 30 days notice.

Recommended Retail Price (RRP)

Products purchased from The Laid Back Bride can only be sold at the recommended retail price (RRP) which you can find on our retail website. In the case of a sale, the amount of discount applied will be at the discretion of the Retailer.

Returns/Changes/Cancellations

Items can be returned within 14 days of delivery.

The returned item/s must be unworn, unwashed, unaltered, free of stains/marks (e.g. makeup/fake tan), and in otherwise unused condition, in the original packaging with all original labels and tags attached.

Return postage and if applicable custom charges is at the cost of the retailer and is non-refundable, unless the item is damaged or faulty.

We don't accept returns for customised items.

Returns will be issued a refund. You will be refunded the wholesale price less a restocking fee of 35% (per item).

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, using the original method of payment. (please allow at least 5 business days for processing). If the item/s returned does not meet our Return Policy it will be sent back to you, to the original shipping address noted on your order.

*Please email wholesale@tlbbride.com to initiate a return.

    We start processing orders as soon as they're placed and the deposit is paid and are unable to make changes or cancel orders once confirmed. Once an order is placed you have committed to the purchase and knowingly accept our store's online policies.  

    Damages and Defects

    Please contact our team should your goods arrived damaged or with defects, and we will arrange a replacement or refund to be sent to you. Please email wholesale@tlbbride.com with images and details of the defect.

    Payments

    The Laid Back Bride accepts credit card, PayPal, direct transfers and net 30. Laybuy, Humm & Klarna are not available on wholesale orders.

    All orders must be completed online via our wholesale login, orders will not be sent until full payment is received. 

    Wholesale Payment Surcharges:

    Payment Gateway Surcharge Title Surcharge Amount
    Direct Bank Transfer International Bank Surcharge $15
    PayPal International PayPal Surcharge 3.6% + $0.30
    PayPal Australia PayPal Surcharge 2.6% + $0.30
    Credit Card Square Surcharge 2.2%
    Direct Bank Transfer Australia Bank Surcharge $0

     

    Delivery Window 

    Please allow 3-5months from the time of placing your order to delivery. 

    Shipping

    Shipping costs depend on your location and the weight of the packages. Shipping will not be charged on checkout. You will be invoiced separately for shipping. All international taxes and customs clearance charges are the responsibility of the retailer.

    All wholesale orders are shipped using regular post, however, if you need your order urgently please contact our team to ensure we can meet your deadline. Please be aware that orders are not shipped over weekends or public holidays in the State of Queensland, Australia. 

    Using Our Images on Social Media / Your Website

    If you have been approved for a wholesale account with us,  you are welcome to use our images on your website and social media, as long as you tag us, and mention our Brand Name ‘The Laid Back Bride’.

    Instagram handle: @thelaidbackbride_official
    Facebook handle: @thelaidbackbride 

    Exclusivity

     

    Misconduct

    We have the right to refuse a stockist or cancel a stockist order if a stockist is misleading in any way or form. We may do this at anytime if our brand is being represented in the wrong way.

    Retails stores without a website will not be an approved stockist.

    Creating Your Own Content

    We encourage you to create your own photography content, as we are unable to supply imagery beyond our styled shoot images as supplied. 

    If you have any further questions please don't hesitate to get in touch with us at wholesale@tlbbride.com.