Privacy Policy

Last updated: May 16, 2025

At The Laid Back Bride, your privacy matters — and we promise not to make this sound scarier than it needs to be. This policy is here to let you know what personal info we collect, how we use it, and how we keep it safe when you visit our site (tlbbride.com), shop with us, or chat with us online. Whether you're browsing for dresses or booking an appointment, we want you to feel confident and comfortable — just like our bridal vibe.

TL;DR Summary:

We collect some info when you browse or shop with us (like your name, email, order details, etc.). We also use tools like Google Analytics and Facebook Pixel to help improve your experience and show you relevant content. We don’t sell your info for the heck of it, and you can reach out anytime if you’ve got questions.

What We Collect & Why:

Depending on how you interact with our site, we may collect:

Info you give us directly:

Your name, email, phone number and address (when booking or ordering).
Order details (so we can get your dress to the right place!).
Any messages you send us (like if you reach out through live chat or email).

Info we collect automatically:

How you use our site (like pages you visit, time spent, clicks).
Your browser, IP address, device type — the usual tech stuff.
We use cookies (not the edible kind) and tracking tools like Google Analytics and Facebook Pixel to help us understand what’s working, what’s not, and to show you useful ads later.

Info from third parties:

We use Shopify to power our store.
We work with tools and services that help us with payments, shipping, analytics, customer support, and ads.
They only get access to what’s needed to do their job — nothing more.

How We Use Your Info:

To process your order and keep you updated.
To reply when you contact us.
To make your browsing/shopping experience smoother.
To show you relevant ads (on our site and elsewhere).
To prevent fraud or sketchy activity.
To improve how we run our boutique online.

Cookies (The Tech Kind)

We use cookies to remember your preferences, keep the site running smoothly, and track how you interact with us. You can turn off cookies in your browser if you prefer, but some features might not work properly. You can also set up Global Privacy Control (GPC) to opt out of tracking.

Want the nitty-gritty on Shopify cookies? Click here.

Sharing Your Info (But Only When Needed)

We may share your info with:

Service providers (like Shopify, delivery couriers, and payment processors).
Marketing platforms (like Google and Meta, for advertising).
Legal authorities if we’re required to by law.
No shady business — just what’s needed to help you shop and browse safely.

We do not sell your personal info in the traditional sense, but we do share certain data for marketing purposes, like showing you ads after you visit our site. That’s considered “selling” or “sharing” under some privacy laws.

Third-Party Links

Sometimes we link to other websites or social media — if you click out to those sites, they’ll have their own privacy policies. We don’t control what they do, so it’s a good idea to check their terms if you’re curious.

Children’s Privacy

Our site isn’t meant for kids under 16, and we don’t knowingly collect data from anyone that young. If you think your child has shared info with us, please contact us and we’ll remove it.

Data Security & Retention

We do our best to keep your data safe, but no system is 100% bulletproof. We keep your data only as long as needed for the reasons above (like completing your order or meeting legal obligations), and then securely delete it.

Your Rights (Especially if You're in the EU/EEA, UK, or California)

Depending on where you live, you may have rights like:

Accessing the data we have about you
Asking us to delete it
Opting out of marketing
Saying no to cookie tracking

To exercise any of these rights, just get in touch.

Questions?

We’re always happy to chat. You can reach us here:

📧 letstalkbridal@tlbbride.com
📞 0420 942 567
Or via our contact page