FAQs

We want you to feel 100% confident with your purchase so we've answered some commonly asked questions. If you have a question that we haven't answered here, please contact us using the contact form, we're here to help!

As our dresses are made-to-order and created just for you, please allow up to 3-5 months for production and delivery from the date you order. Please also allow 4-6 weeks prior to your wedding for alterations. 

If you don't have this timeframe to work with we do sell our sample dresses off the rack (at discounted prices for the budget conscious) from time to time. Keep an eye out for our sample sales or enquire at info@tlbbride.com.

We wouldn't recommend shopping more than 12 months in advance and until you are ready to purchase. There is always the possibility that if you buy too early you may fall out of love with the dress as bridal wear is constantly evolving. It’s important to have the rest of your wedding details in place also before you can truly shop for a dress, since many factors can influence the style. But, at the same time, don’t procrastinate as you will need to take into consideration how long it will take for production and delivery plus time for alterations.

So you've found your dream dress and you're ready to order! Simply click on your chosen dress, choose your size, lining colour (if applicable) and add to cart. Be sure to include your wedding date and any additional notes in the "order note" section when completing check out. Your order will then be processed within 24 hours. A notification will be sent via email confirming your order and then again once your order is ready for dispatch/pickup.


We work on US standard sizes.

At TLBB size matters to us when it comes to being inclusive, so you'll find our designs are available in US sizes 0-28 (AU 2-30).

*It's important to remember bridal sizing is different to standard sizing. It isn't uncommon to go up 1-2 dress sizes, but don’t get too hung up on it– sizing is just a number!

Whether you're purchasing online or in studio we will guide you step by step to determine the best size and fit. For online shoppers we're also happy to arrange an online video consultation if necessary.

Please refer to our measuring guide which provides you with instructions on taking measurements.

We recommend having a friend assist you or alternatively, have a seamstress of your choosing take your measurements. You can then use our size chart to select the size that best corresponds to your measurements or send your specific measurements to us if choosing the Made-to-Measure option.

If you are unsure or between sizes feel free to contact us with your measurements and we can help guide you.

As we are a new and small bridal business we currently carry 1-2 samples of each design with sizes ranging from US 6-16 (AU 8-18). The sample size/s has been noted under the description on each dress page for your convenience. As we cannot stock a sample of every dress in every size we still invite you to visit us in-studio so that you can see the dresses up close and in person, touch and feel the quality and where possible we will endeavour to give you an idea of what the dress may look like using a few tricks. We look to increase the number of sample sizes as we grow.

Due to our intimate space we recommend a maximum of 3 guests to ensure everyone feels comfortable throughout the appointment. You are welcome to video chat with off-site friends and family and/or you can always bring the rest of your entourage once you've found your dress for the big "reveal".

The reason we recommend a small entourage of two to three people when bridal shopping isn't just because of the space. The fact is the bigger the entourage, the more opinions that are offered. With larger groups you are more likely to become overwhelmed, confused, and it will make it that much harder to come to a consensus—and it can bring you farther away from what YOU actually want. 

All wedding dresses require some alterations to ensure a proper fit. The most common include a hem, bustle, strap adjustment, bust adjustment and taking in the waist. If you are concerned about weight fluctuations or are purposely trying to lose weight, generally a dress can be taken in or let out one to two dress sizes without compromising the integrity of the original design.

You will need to source alterations privately and these costs are separate and will need to be paid to the seamstress of your choosing directly.

We usually recommend allowing at least 4-6 weeks before your wedding for alterations to be completed.

An open mind and while we recommend wearing nude seamless underwear or shape wear, it is not essential.

Please click here to read our refunds policy.

From Brisbane, Queensland, Australia.

We currently ship to Australia, New Zealand, United States, Canada and the United Kingdom.

For more information regarding shipping please click here.