We want you to feel 100% confident with your purchase so we've answered some commonly asked questions. If you have a question that we haven't answered here, please contact us using the contact form, we're here to help!
Our studio is located in Kallangur, QLD, 5 minutes off the Bruce Highway on Brisbane's Northside.
Due to the tailored service you receive from us and the delicate nature of our garments, we do charge a service fee for first time bridal appointments.
1st Bridal Appointment - 1hr 15mins | $50
This fee is due upon confirmation of your booking and is non-refundable. You may reschedule your appointment without charge so long as 24hrs notice is given. Should you find "the one" with us we will apply the appointment fee to the cost of your dress.
Re-try appointments 45mins | $0
Virtual Appointment 45mins | $0
Just want to look around? Our entire collection is visible online. If you see something you like create an account and make a wishlist of your favourite garments for your studio appointment.
Due to our intimate space we recommend a maximum of 4 guests to ensure everyone feels comfortable throughout the appointment. You are welcome to video chat with offsite friends and family and/or you can always make another appointment for the rest of your entourage once you've found your dress for the big "reveal".
The reason we recommend a small entourage when bridal shopping isn't just because of the space. The fact is the bigger the entourage the more opinions that are offered. With larger groups you are more likely to become overwhelmed, confused and it will make it that much harder to come to a consensus - it can bring you farther away from what YOU actually want.
An open mind and while we recommend wearing nude seamless underwear or shape wear, it is not essential.
We wouldn't recommend shopping more than 12 months in advance and until you are ready to purchase. There is always the possibility that if you buy too early you may fall out of love with the dress as bridal is constantly evolving. It’s important to have the rest of your wedding details in place also before you can truly shop for a dress, since many factors can influence the style. But at the same time, don’t procrastinate as you will need to take into consideration how long it will take for production and delivery plus time for alterations.
Our garments are handmade on a made-to-order basis, please allow up to 4-6 months for production and delivery. We recommend allowing 4-6 weeks prior to your wedding for alterations. If you don't have this timeframe to work with we do sell our samples off the rack (at discounted prices) from time to time. Samples available for purchase are listed on the website, alternatively you can enquire at info@tlbbride.com.
So you've found your dream dress and you're ready to order! Simply click on your chosen dress and add to cart. Be sure to include your wedding date and any additional notes in the "order note" section when completing check out. Your order will then be processed within 1-2 business days. A notification will be sent via email confirming your order and then again once your order is ready for dispatch/pickup.
We work on US standard sizes.
At TLBB size matters to us when it comes to being inclusive, so you'll find our designs are available in US sizes 0-28 (AU 2-30).
*It's important to remember bridal sizing is different to standard sizing. It isn't uncommon to go up 1-2 dress sizes, but don’t get too hung up on it– sizing is just a number!
Whether you're purchasing online or in studio we will guide you step by step to determine the best size and fit. For online shoppers we're also happy to arrange an online video consultation if necessary.
Please refer to our measuring guide which provides you with instructions on taking measurements.
We recommend having a friend assist you or alternatively, have a seamstress of your choosing take your measurements. You can then use our size chart to select the size that best corresponds to your measurements or send your specific measurements to us if choosing the Made-to-Measure option.
If you are unsure or between sizes feel free to contact us with your measurements and we can help guide you.
All wedding dresses require some alterations to ensure a proper fit. The most common include a hem, bustle, strap adjustment, bust adjustment and taking in the waist. If you are concerned about weight fluctuations or are purposely trying to lose weight, generally a dress can be taken in or let out one to two dress sizes without compromising the integrity of the original design.
You will need to source alterations privately and these costs are separate and will need to be paid to the seamstress of your choosing directly.
We usually recommend allowing at least 4-6 weeks before your wedding for alterations to be completed.
Please click here to read our refunds policy.
We currently ship to Australia, New Zealand, United States, Canada and the United Kingdom.
For more information regarding shipping please click here.
