FAQS

Location

We’re located in the beautiful Redcliffe Peninsula, just northeast of Brisbane. You’ll find us across the road from the water, surrounded by local restaurants, cafes, wine bars, shopping boutiques, and a few wedding vendors—making it the perfect opportunity for a day out!

Appointments

No more than a year before your wedding—and only when you're ready to buy! Shopping too early might mean you change your mind, but waiting too long could leave you short on time for delivery and alterations. Plus, it helps to have your wedding details sorted first since they can influence your dress choice.

Yes! We're appointment-only, but we do accept walk-ins if we're in the studio and not with another bride. Booking ahead is the best way to guarantee our time and full attention!

Just want to browse? You can check out our full collection online. If something catches your eye, book an appointment to try it on!

Yes.

Bridal Appointment (60mins) - $30
Virtual Appointment (40mins) - Free
Dress Collection (30mins) - Free

Payment is due at the time of booking and is non-refundable. The cool thing is, the appointment fee can be credited towards the purchase of any design.

Our bridal appointment runs for about 60 minutes, with a little extra time built in so you can soak it all in and celebrate your ‘Yes to the Dress’ moment (cue the bubbly!) without feeling rushed.

Just want to browse? You can check out our full collection online. If something catches your eye, book an appointment to try it on!

We offer sample sizes from AU8 to AU20.
We also have off-the-rack options for brides who need a dress in a hurry, so sizes and styles can change daily. Be sure to check the available sizes on each design’s page before booking, and let us know which ones you’re interested in so we can have them ready for you!

You’re welcome to bring up to four guests! Our space is cozy, and we want to make sure everyone feels comfortable. If some of your loved ones can’t make it, feel free to video chat them in!

If you’d like to include more people, you can always book another appointment for a special “reveal” moment once you’ve found the dress.

Friendly tip: A bigger group means more opinions, which can sometimes make the decision harder. Bring the people who truly know your style and will support your vision!

We provide complimentary water throughout your appointment to keep you comfortable while trying on gowns. And of course, when you say yes to the dress with us, we'll pop a celebratory drink to mark the moment!

To help preserve our beautiful collection and ensure every bride experiences our gowns in pristine condition, we kindly ask that no outside food or beverages be brought into the boutique.

Not to worry though! Our boutique is surrounded by many wonderful cafés and restaurants just steps away, perfect for enjoying before or after your appointment. We're always happy to recommend some local favourites if you'd like to make a special day of it!

Of course! Feel free to snap photos and short videos during your appointment. If you share, just tag us – we’d love to see!

The most important thing? An open mind! You might fall in love with a wedding dress you didn't expect.

For the best try-on experience, we recommend wearing nude, seamless underwear or shapewear, but it’s not a must-have. Just come ready to have fun and find the dress!

Life happens—we totally get it! We just ask that you give us at least 2 hours' notice if you need to reschedule your bridal appointment.

You can reschedule or cancel through your appointment confirmation email, call us at 0413 641 406, or email us at letstalkbridal@tlbbride.com. Easy!

Please note, appointment fees are non-refundable, but we’re happy to help you find a new time that works.

Ordering & Production

Found the one? Yay! Ordering your wedding dress is easy:

  1. Click on the bridal gown you love.
  2. Choose your size and any custom options.
  3. Add it to your cart and go to checkout.
  4. In the "order notes" section, include your wedding date, measurements, or special requests.

We’ll process your order within 1-2 business days and send a confirmation email. You’ll get another update when your wedding dress is ready to ship or pick up.

Every wedding dress at The Laid Back Bride is handcrafted and made-to-order, so here’s what to expect:

Katy Corso Collection ➳ Up to 12 weeks (plus shipping)
Nataliya Vilchuk Collection ➳ Up to 8 weeks (plus shipping)
Elly Bride Collection ➳ Up to 12-16 weeks (plus shipping)
Sample Sale Collection ➳ In stock & ready to go!

We also recommend setting aside 4-6 weeks before your wedding for bridal dress alterations to ensure the perfect fit.

Need a wedding dress fast? We have ready-to-wear bridal gowns available off the rack at discounted prices. Browse our online wedding dress collection or email us at letstalkbridal@tlbbride.com.

Our own label dresses are designed right here in Australia and crafted by our trusted international production partner.

Additionally, the stunning collections from Katy Corso, Nataliya Vilchuk, and Elly Bride are proudly made in Europe, known for their amazing craftsmanship and style.

You can either:
💸 Pay in full and get $100 off!
💳 Place a 50% deposit, with the rest due at pickup or shipping

We accept:
🏦 Direct deposit
🌐 Online checkout
💳 Visa & MasterCard
Want to pay over the phone? Just give us a call!

You can also make extra payments anytime if you’d like to pay it off sooner!

For the perfect wedding dress fit, check out our Measuring Guide for step-by-step instructions on how to take your measurements. A friend or professional seamstress can also lend a hand!

Shopping online? We offer Virtual Consultations! Once you have your measurements, use our Wedding Dress Size Chart to find your best fit—or send them to us, and we’ll help you choose the right size!

Most wedding dresses need a few adjustments for that perfect bridal fit. Common bridal gown alterations include hemming, adding a bustle, adjusting straps, or taking in/letting out the bust, waist, or hips.

If you're worried about weight changes, most bridal dresses can be taken in or let out by 1-2 sizes without affecting the original design.

Need alterations? While we don’t offer in-house wedding dress alterations, we can put you in touch with our recommended seamstress. Alteration costs vary and are paid directly to them, so we suggest booking at least 4-6 weeks before your wedding to ensure your alterations are done in time.

Here’s the deal with cancellations:

Since our wedding dresses are made to order, we collect a partial deposit at checkout, with the remaining balance due when your dress is ready to ship or be collected.

  • If you've paid a 50% deposit, you can cancel before collection/shipping, but please note, your deposit will be forfeited.
  • If you’ve paid in full, you can cancel before collection/shipping, but you’ll forfeit 50% of the total amount, minus transaction fees.

Shipping & Returns

Our returns process varies depending on the product, so be sure to check out our Returns Policy for all the details

Tlbbride.com ships worldwide, so brides everywhere can access our curated collection! Every order includes a tracking number, signature on delivery, and insurance coverage up to $1,500, so you can have peace of mind while your item makes its way to you.

For more information regarding shipping please click here.

Additional Services

No, we don’t currently stock bridesmaid, mother of the bride, or flower girl dresses.

No, we don’t currently offer wedding dress hire at this time.

No, we don't buy or sell preloved wedding dresses at this time.

★★★★★

"I needed a wedding dress just months before my wedding—plus, I live in NZ! Aleena made the process stress-free, with regular updates and a perfect final dress. Amazing quality and service!"

Naomi A