FAQs

Our studio is located in Kallangur, just a quick 3-minute drive from the Bruce Highway on the north side of Brisbane.

It's best not to start shopping for your dress more than a year ahead of your wedding and only when you're ready to make a purchase. If you buy too early, there's a chance you might fall out of love with the dress. Plus, having your other wedding details in place is crucial before diving into dress shopping since many factors can influence the style. But don’t wait too long either; remember to factor in the time needed for production, delivery, and any alterations you might need.

Yes, we are a home based bridal studio and we work by appointment only, so you'll need to schedule a visit. If you're looking for a same-day appointment, just give us a call at 0413 641 406.

Yes.

First Appointment - 75mins - $30
Re-try Appointment - 45mins - $20
Virtual Appointment - 40 mins - Free
Collection Appointment - 30mins - Free

Payment is due at the time of booking and is non-refundable. The cool thing is, the appointment fee is redeemable against the purchase of any design.

Just want to look around? You can check out our whole collection online. If something catches your eye, don’t hesitate to schedule an appointment!

Currently, we have sizes AU8 to AU18, and we aim to increase our size range as our business grows.

We provide off-the-rack options for brides short on time, so please note that our available designs and sizes may vary day to day. Make sure to look at the sizes available on each design's page before you book your appointment, and don’t forget to mention which designs you’re interested in when you’re scheduling!

Brides can invite up to four guests to join them during their appointment. Our space is cosy and we want to ensure everyone feels comfortable throughout the appointment. If you have friends or family who can’t make it in person, feel free to video chat with them! And if you want to include more people, you can always schedule another appointment after you’ve found your dress for that exciting "reveal" moment.

Tip: having a larger group can lead to a lot of different opinions, which might leave you feeling overwhelmed and make it tougher to decide on what you really want.

Absolutely! We welcome photos and short videos. If you decide to share, just remember to tag us!

Keeping an open mind is key, and although we suggest opting for nude seamless underwear or shapewear, it's not a must-have.

We totally get that life can be unpredictable! If you need to reschedule your appointment, just give us a heads-up at least 2 hours in advance. To reschedule or cancel, you can follow the instructions in your appointment confirmation email, give us a ring at 0413 641 406, or shoot us an email at letstalkbridal@tlbbride.com.

Each garment is crafted by hand and made-to-order, please allow 3-4 months for shipping and delivery. We also suggest giving yourself 4-6 weeks before your wedding for any alterations. If that timeline doesn’t work for you, we do sell our sample pieces at discounted prices right off the rack. Check out our website for the samples we have on offer, or just shoot us an email at letstalkbridal@tlbbride.com to see if we can help you out!

Our in-house collection is designed in Australia and produced with our international production partners.

You've discovered the perfect design and you're all set to place your order! Just click on the dress you love, pick your size, color, and any other options, then toss it in your cart. Don’t forget to mention your wedding date and any extra details in the "order note" section, like measurements, when you check out. Your order will be processed within 1-2 business days, and you'll get an email confirmation of your order, plus another one when it's ready to ship or be picked up.

Pay the full amount upfront or make a minimum deposit of 50%, with the balance due at the time of collection/shipping. Payments can be direct deposited, made online, or over the phone with either a MasterCard or Visa credit card. Feel free to make additional payments whenever you like!

Whether you're shopping online or in person, we're here to help you find the best size and fit. For online shoppers we're also happy to arrange an online video consultation if necessary. Don't forget to check out our measuring guide for instructions on how to take your measurements. It's a good idea to have a friend lend a hand, or enlist a seamstress. Once you have your measurements, you can use our size chart to determine the size that best corresponds to your measurements.

If you're feeling uncertain or find yourself between sizes, don't hesitate to reach out with your measurements and we'll be happy to assist you.

Every wedding dress usually needs some alterations to get that perfect fit. The typical adjustments include hemming, adding a bustle, adjusting straps, or taking in or letting out the bust, waist or hips. If you're worried about weight fluctuations or are actively trying to lose weight, most dresses can be taken in or let out one to two dress sizes without affecting the original design too much. We do not provide alterations in-house, so you'll need to source these privately, and the costs will be separate, paid directly to the seamstress of your choosing. We recommend allowing at least 4-6 weeks before your wedding for alterations to be completed.


Our garments are crafted by hand and made-to-order. When you purchase a made-to-order item, you are buying a product that is not in stock; it is made once you place your order. At checkout, we may collect a partial deposit, store your payment information, and then charge the remaining balance when your order is ready to ship/collect.  

If you wish to cancel a made-to-order item before fulfilment, you can do that, but you'll lose your deposit. Once the order is fulfilled though, you cannot cancel the order. Check out our returns policy for more details on returns and refunds.

We have different procedures for returns depending on the product, so make sure to take a look at our Returns Policy for all the specifics.

Right now, we’re shipping to Australia, New Zealand, the U.S., Canada, and the U.K.

If your country isn’t listed, just shoot us an email at letstalkbridal@tlbbride.com.

For more information regarding shipping please click here.

No, we don't currently sell bridesmaid, mother of the bride, or flower girl dresses.

Sorry, but we don’t offer a rental service for our wedding dresses.

Sorry, but we don't buy or sell secondhand wedding dresses.