FAQS
Location
We're located on the Redcliffe Peninsula, just northeast of Brisbane — right across the road from the water. You'll find us surrounded by local restaurants, cafes, boutiques, and a few wedding vendors, so there's plenty to explore before or after your appointment.
Appointments
Start looking around 8–12 months out, and only when you're ready to commit to the process — shopping too early can mean changing your mind or missing new releases, while leaving it too late limits your options. Our gowns take up to 4 months to produce, but starting within that window gives you the most flexibility for delivery and alterations.
We recommend booking an appointment as we see one bride at a time, giving you exclusive use of the studio and a relaxed, personalised experience.
Walk-ins are welcome if we're free, but booked brides take priority, so try-ons aren't always possible without an appointment.
Just want to browse? Everything we currently have available to try on is listed in our In Studio Collection. If something catches your eye, book an appointment to come try it on.
Yes — bridal appointments are $30, fully redeemable when you say yes to your dress.
The fee reflects the time, expertise and one-on-one attention you receive during your appointment, as well as the care and maintenance that goes into keeping our sample gowns in great condition. It also helps ensure that brides who book are committed to their appointment — so no one misses out on a time slot. GST inclusive, no surprises.
Life happens — we get it. The booking fee is non-refundable, but if you need to reschedule we're happy to do that with at least 24 hours' notice. You can manage your appointment directly through your confirmation email.
Same-day cancellations and no-shows forfeit the fee. If something comes up on the day, book a fresh appointment online and we'll get you back in.
Need to get in touch? Reach us at letstalkbridal@tlbbride.com or 0413 641 406.
Our sample sizes currently range from AU8 to AU22, though styles and sizes change regularly as we sell off the rack. Check the available sizes on each product page before booking, and let us know which dresses you're hoping to try on — we'll have them ready for you or give you a heads up if they're no longer available.
You’re welcome to bring up to four guests to your appointment. Our boutique has a relaxed, cozy vibe, and we want everyone to feel comfortable and focused on you. If someone special can’t make it, feel free to video call them in! You can also book another appointment later for a special reveal moment if you find your dress and there are more people you’d love to share the experience with.
We provide complimentary water throughout your appointment, and when you say yes to the dress we'll pop something celebratory to mark the moment. To keep our gowns in great condition for every bride, we ask that no outside food or drinks are brought into the studio.
Not to worry — there are plenty of great cafés and spots to eat right around the corner. Just ask and we'll point you to our local favourites.
Absolutely! You’re welcome to take photos and short videos during your appointment.
If you share anything on socials, we’d love it if you’d tag us — we get a kick out of seeing your in studio moments.
The most important thing? An open mind. You might fall in love with a dress you didn't expect.
For the best try-on experience, we recommend wearing nude seamless underwear or shapewear — not essential, just helpful. A strapless bra can be handy too, depending on what you're trying on.
Ordering & Production
Found the one? Select your size and preferences if needed, add to cart and head to checkout. In the order notes section, include your wedding date, measurements or any special requests. You'll receive an automated confirmation straight away — we'll only be in touch if we need to clarify anything.
Delivery timeframes vary depending on whether your item is made-to-order or ready-to-ship.
The Laid Back Bride
Lead time: Up to 14 weeks
Shipping: 2–7 days (Australia) / 4–7 days (International)
Katy Corso
Lead time: Up to 16 weeks
Shipping: 2–7 days (Australia) / 4–7 days (International)
Sale Gowns
Dispatch: 1–2 business days
Shipping: 2–7 days (Australia) / 4–7 days (International)
For made-to-order items, creation time runs from when your order is placed until it arrives in our studio. Once received, we quality-check and dispatch your order within 1–2 business days.
We also recommend building in 4–6 weeks before your wedding for possible alterations.
For full details, please refer to our Shipping & Delivery Policy.
TLBB styles are designed in Australia and handcrafted with our trusted international makers.
We also offer a curated selection from Katy Corso, with designs crafted in Europe and selected for their quality, craftsmanship and distinctive style.
You can choose what works best for you — pay in full upfront and receive $100 off, or pay a 50% deposit, with the remaining balance due at pickup (or before shipping if you’re not local).
We accept direct deposit, card payments (Visa and Mastercard), in-store payments (cash or Tap & Pay), and over-the-phone payments. You’re also welcome to make additional payments at any time if you’d prefer to pay it off sooner.
We’ve put together an easy-to-follow measuring guide to help you take your measurements at home. If you’re unsure, ask a friend or local seamstress to assist. If you’re shopping online, we also offer virtual consultations — once you have your measurements, you can use our size charts to find your best fit, or send them through and we'll help you choose the right size.
Most dresses will require some alterations to achieve the best fit, even when ordered in a custom size. Common adjustments include hemming, adding a bustle, adjusting straps, or simple take-ins and let-outs. If you’re concerned about weight changes, dresses can usually be taken in by 1–2 sizes, while letting a dress out is more limited and depends on the seam allowance. We don’t offer in-house alterations, but we can recommend our local seamstress — all bookings and payments are made directly with them. We suggest reaching out around 8 weeks before your wedding to book.
Please choose carefully before placing your order. Cancellation requests are subject to the terms applicable to the item purchased and your rights under Australian Consumer Law.
If you're unsure about sizing, style, colour or lead times, please reach out to us at letstalkbridal@tlbbride.com before ordering and we'll be happy to help.
Shipping & Returns
We ship Australia-wide and to a curated list of international countries, including New Zealand, the United States, Canada, the United Kingdom, and Ireland. For full details, please refer to our Shipping Policy.
If your country isn't listed, please reach out to us at letstalkbridal@tlbbride.com—we'd love to see if we can arrange a custom delivery option for your special day.
Please choose carefully before purchasing. Made-to-order items, sale gowns and clearance items are final sale and are not eligible for return or refund due to change of mind.
If you receive an item with a manufacturing fault, please contact us within 72 hours of delivery and we'll work with you on an appropriate solution in accordance with Australian Consumer Law.
For full details, please refer to our Returns & Refunds Policy.
Every order is fully insured against loss, damage, or theft during transit and includes tracking and signature on delivery. If your parcel arrives damaged, goes missing, or appears delayed, please contact us as soon as possible. We will guide you through the claims process and work with you to resolve the issue. If a transit claim is approved, we'll offer a replacement where timing allows or a full refund, so you won't be left out of pocket.
For full details and reporting timeframes, please refer to our Shipping & Delivery Policy.
Additional Services
We don’t currently stock bridesmaid, mother of the bride, or flower girl dresses — we're focused purely on bridal at this point in time.
No — we don’t offer dress hire. Our gowns are only available to purchase.
No — we don’t currently buy or sell preloved wedding dresses, as we’re purely focused on our in-house bridal collection.