FAQS

Location

We’re located in the beautiful Redcliffe Peninsula, just northeast of Brisbane. You’ll find us across the road from the water, surrounded by local restaurants, cafes, wine bars, shopping boutiques, and a few wedding vendors—making it the perfect opportunity for a day out!

Appointments

Start looking around 8–12 months out, and only once you’re genuinely ready to find your dress.

Shopping too early can mean changing your mind or missing new releases, while waiting too long can limit your options — especially as some boutiques require 8–12 months for production. Our gowns take up to 4 months, but starting within that 8–12 month window gives you the most flexibility for delivery and alterations.

We recommend booking if you’d like a private 1:1 appointment to try on dresses.

We accept walk-ins when we’re free (we see one bride at a time), but booked appointments are always given priority — so we may not always have time for try-ons. Booking ahead is the best way to guarantee our time and full attention.

Just want to browse? Our collection is online—if something catches your eye, book an appointment to try it on!

Yes.

Bridal Appointment (75 mins) – $30
Virtual Appointment (40 mins) – Free
Dress Collection (30 mins) – Free

Payment is due at the time of booking and is non-refundable.

The appointment fee can be credited towards the purchase of any gown.

Our bridal appointments run for about 60 minutes, with a little extra time built in so you can soak it all in and celebrate your ‘Yes to the Dress’ moment without feeling rushed.

Just want to browse? Our collection is online—if something catches your eye, book an appointment to try it on!

Life happens — we get it.

If you need to cancel or reschedule, we just ask for at least 24 hours’ notice.

Because we’re a small, one-woman operation and see one bride at a time, same-day cancellations, reschedules, and missed appointments are non-refundable or transferable. If you need to cancel or reschedule on the day of your appointment, just book a fresh appointment online.

You can manage your appointment through your confirmation email or get in touch via 0413 641 406 or letstalkbridal@tlbbride.com.

We currently offer sample sizes from AU8 to AU22.

We also offer off-the-rack purchases for brides who need something sooner, so sizes and styles can change daily. Be sure to check the available sizes on each design’s page before booking — and let us know which dresses you’re hoping to try on so we can have them ready for you (or let you know if they’re no longer available).

You’re welcome to bring up to four guests to your appointment. Our boutique has a relaxed, cozy vibe, and we want everyone to feel comfortable and focused on you.

If someone special can’t make it, feel free to video call them in!

You can also book another appointment later for a fun “reveal moment” once you’ve found your dress, if there are more people you’d love to share the experience with.

We provide complimentary water throughout your appointment to keep you comfortable while trying on gowns. And of course, when you say yes to the dress with us, we’ll pop a celebratory drink to mark the moment!

To help keep our collection in beautiful condition for every bride, we kindly ask that no outside food or drinks are brought into the boutique.

Not to worry though — there are heaps of great cafés and food spots right around the studio. If you want recommendations, just ask and we’ll point you to our local faves.

Absolutely! You’re welcome to take photos and short videos during your appointment.

If you share anything on socials, we’d love it if you’d tag us — we get a kick out of seeing your in studio moments.

The most important thing? An open mind! You might fall in love with a dress you didn’t expect.

For the best try-on experience, we recommend wearing nude, seamless underwear or shapewear (not essential, just helpful). A strapless bra can sometimes be handy too, depending on what you’re trying on.

Just come ready to have some fun!

Ordering & Production

Found the one? Yay! Ordering your wedding dress is easy:

  1. Click on the bridal gown you love.
  2. Choose your size and any custom options.
  3. Add it to your cart and go to checkout.
  4. In the "order notes" section, include your wedding date, measurements, or special requests.

We’ll process your order within 1-2 business days and send a confirmation email. You’ll get another update when your wedding dress is ready to ship or pick up.

Turnaround times depend on the piece you choose.

  • Made-to-order gowns: up to 12 weeks production
  • Studio sample gowns: in stock and ready to ship

Orders are processed within 1–2 business days, with shipping typically taking:

  • up to 5 business days within Australia
  • up to 6 business days internationally

For full details on delivery timeframes, visit our Shipping Policy.

We also recommend allowing 4–6 weeks before your wedding for alterations.

Our own label dresses are designed right here in Australia and crafted by our trusted international production partner.

Additionally, the stunning collections from Katy Corso and Nataliya Vilchuk are proudly made in Europe, known for their amazing craftsmanship and style.

You can choose what works best for you:

  • Pay in full and get $100 off, or
  • Pay a 50% deposit with the remaining balance due at pickup (or before shipping if you’re not local).

We accept:

  • Direct deposit
  • Card payments (Visa & Mastercard)
  • In-store payments (cash or Tap & Pay)
  • Over-the-phone payments

You’re also welcome to make extra payments anytime if you’d like to pay it off sooner.

For the perfect wedding dress fit, check out our Measuring Guide for step-by-step instructions on how to take your measurements. A friend or professional seamstress can also lend a hand!

Shopping online? We offer Virtual Consultations! Once you have your measurements, use our Wedding Dress Size Chart to find your best fit—or send them to us, and we’ll help you choose the right size!

Most wedding dresses need a few adjustments for that perfect bridal fit. Common bridal gown alterations include hemming, adding a bustle, adjusting straps, or taking in/letting out the bust, waist, or hips.

If you're worried about weight changes, most bridal dresses can be taken in or let out by 1-2 sizes without affecting the original design.

Need alterations? While we don’t offer in-house wedding dress alterations, we can put you in touch with our recommended seamstress. Alteration costs vary and are paid directly to them, so we suggest booking at least 4-6 weeks before your wedding to ensure your alterations are done in time.

All gowns and veils are made to order, so cancellations aren’t possible once your order is placed. Please take your time when choosing — and if you’re unsure, we’re happy to answer questions or arrange a virtual consultation before you commit.

Shipping & Returns

Our returns process varies depending on the product, so be sure to check out our Returns Policy for all the details

Tlbbride.com ships worldwide, so brides everywhere can access our curated collection! Every order includes a tracking number, signature on delivery, and insurance coverage up to $1,500, so you can have peace of mind while your item makes its way to you.

For more information regarding shipping please click here.

Additional Services

No, we don’t currently stock bridesmaid, mother of the bride, or flower girl dresses.

No, we don’t currently offer wedding dress hire at this time.

No, we don't buy or sell preloved wedding dresses at this time.

★★★★★

"I needed a wedding dress just months before my wedding—plus, I live in NZ! Aleena made the process stress-free, with regular updates and a perfect final dress. Amazing quality and service!"

Naomi A